General

EVC7000 Series

• What App do I use
• The charger shows: The LED is on, Unable to charge, Don't restart and APP shows failure. What caused this fault? How do I fix it?
• The charger shows: Stop charging and APP shows failure. What caused this fault? How do I fix it
• The LED is on, unable to charge, Please restart, APP shows failure. What caused this fault? How do I fix it?
• The LED is on, Stop charging, Don't restart, APP shows failure. What caused this fault? How do I fix it?
• Why is the line graph of charging details incomplete?

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EVC8000 Series

• Can I lock the cable into the charge point
• PME Fault
• Streaming Yellow LED
• Blinking Red LED
• No Power
• What App Do I Use

Common Problems & Solutions

• Technical guidance notes - Power Management
• Technical guidance notes - Solar Integration
• What is the difference between The EV Charging Cable types?
• What to do if I lose my QR and PIN code?
• Why is the charge light yellow